Privacy Policy

At Create Bespoke we take the privacy of your information seriously and will only use this information in accordance with the current data protection law in the UK and our Privacy Policy. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

This Privacy Policy indicates various processes that may result in data being collected about you. Your use of Create Bespoke’s website gives us the right to collect that information.

Informing you about our products and services

By submitting any or all of your details such as first name, last name, company, address, email address and telephone number you are consenting to one or all of the following:

  1. For us to get in touch with you if you requested such contact
  2. For us to send you the information you requested
  3. For us to email you appropriate and useful communications. This includes, but is not limited to:
    • Company information and developments
    • Sales and marketing collateral, for example; newsletters, product brochures, promotional offers, invitations to events
    • Important information and correspondence relating to our working relationship with you

You have the option to unsubscribe from any sales, marketing and technical emails that you receive from us.

Use of Information

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the General Data Protection Act (GDPA). All reasonable precautions are taken to prevent unauthorised access to this information. Should you wish to obtain your account details, we may require you to provide additional forms of identity.

Cookies

To learn more about cookies you can visit www.aboutcookies.org. Our website uses cookies to display and function correctly.

Strictly necessary cookies:

These cookies are used so our website can display and function correctly.

  • DYNSRV - This cookie is used to deliver the website
  • CraftSessionId - This cookie is used to deliver the website
  • cookieconsent_status - This cookie is used remember your cookie consent status

Performance cookies:

These cookies help us understand how our website is being used so we can improve it.

  • _ga - Used by Google Analytics
  • _gid - Used by Google Analytics
  • _gat- Used by Google Analytics

If you would like to clear any of these cookies you can clear your browser cache or to browse the internet without any cookies being placed on your computer we suggest browsing in a private window.

Google Analytics

We use Google Analytics to understand our audience and see how many visitors we get to our website. Our Google Analytics is set to anonymise all data so does not record any personal information (such as IP addresses).

Some of the data collected by Google Analytics includes:

  • Time of visit, pages visited, and time spent on each page of the webpages
  • Referring site details (the URI of the link you came through to arrive at this site)
  • Type of web browser
  • Type of operating system (OS)
  • Screen resolution

Data collected is subject to change by Google for the latest information, view their up-to-date list.

If you would like to prevent Google Analytics from collecting this data we recommend using Google's Opt-out browser add-on or enabling 'Do Not Track' on your browser.

Email Marketing – Click-Through Tracking Cookies

We may include tracked links in our email campaigns. These cookies are used to report on webpages that have been viewed by visitors. This analysis helps us understand content-viewing behaviour by the contacts in our database and therefore allows us to monitor and improve future campaigns to those contact’s specific areas of interest.

You always have the option to remove yourself from our mailing list or modify what type of mailings you receive from us by clicking on the Preference Centre link in the footer of sales, marketing and technical emails that you receive from us.

Disclosing Information

We do not disclose any personal information about you to third parties except when it is directly related to your particular need (for example, when submitting your details to a contractor or supplier in order to provide products and services) or if required to do so by law or regulatory authorities. Disclosure to commercial third parties is done in order to complete particular transactions and to ensure a smooth working relationship with you.

Changes to this Policy

Any changes to this Privacy Policy will be done here and will supersede this version of our Privacy Policy. We will take reasonable steps to draw your attention to any changes in our Privacy Policy. We suggest that you periodically read this Privacy Policy to ensure that you are kept informed and that you consent to our terms.

Contacting Us

If you have any questions about our Privacy Policy, please email us at info@createbespoke.co.uk